The business
Tito’s is a neighborhood deli serving Dominican and Latin food in Lakewood, New Jersey. Its online presence needs to help customers find the menu, choose how to order, and learn about catering.
Back to our work
TITO’S LATIN DELI & GRILL · LAKEWOOD, NJ
From the counter to the customer.
A practical modernization project covering website presentation, menus, marketing, and reporting for a Dominican and Latin deli in Lakewood, New Jersey.
Project scope
Hands-on work across business operations and digital presentation, connecting the customer experience with the day-to-day workload.
The work
Website improvements, clearer ordering and contact paths, bilingual menus, food imagery, social promotions, Google Business Profile improvements, and reporting across store and delivery channels.
The purpose
Create a more consistent customer experience, make the business easier to understand online, and give the owners clearer information for everyday decisions.
Project deliverables
- Website and mobile customer experience
- Printed and digital menu redesign
- English and Spanish content
- Food and product promotions
- Delivery-platform menu consistency reviews
- Sales dashboards and time-period comparisons
This case study describes the work completed. It does not claim measured revenue growth or completed CRM or SMS automation implementations.